Viva Lala

Terms and Conditions

Last updated: December 2024

1. Introduction

Welcome to Viva Lala! These Terms and Conditions ("Terms") govern your use of our website and services for creating personalized songs and stories for children.

By accessing or using our service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the service.

2. Description of Service

Viva Lala provides a platform for creating personalized songs and stories for children using artificial intelligence technology. Our service includes:

  • Custom song creation with personalized lyrics
  • Personalized story generation
  • Audio content delivery
  • Music library access

3. User Accounts and Registration

3.1 Account Creation

  • You must provide accurate and complete information when creating an account
  • You are responsible for maintaining the confidentiality of your account credentials
  • You must be at least 18 years old to create an account

3.2 Account Security

  • You are responsible for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account
  • We reserve the right to suspend or terminate accounts that violate these Terms

4. Content and Intellectual Property

4.1 Your Content

  • You retain ownership of any personal information you provide
  • You grant us a license to use your input to create personalized content
  • You are responsible for ensuring your content doesn't violate any rights of third parties

4.2 Generated Content

  • Songs and stories created through our service are for your personal, non-commercial use
  • You may not redistribute, sell, or commercially exploit the generated content
  • We retain certain rights to the underlying technology and algorithms

4.3 Our Intellectual Property

  • The Viva Lala platform, including its design, functionality, and technology, is our property
  • You may not copy, modify, or create derivative works of our platform

5. Payment and Billing

5.1 Pricing

  • Current pricing is displayed on our website
  • Prices are subject to change with notice
  • All payments are processed securely through our payment partners

5.2 Refunds

  • Refund requests must be made within 30 days of purchase
  • Refunds are subject to our discretion and refund policy
  • Digital content that has been delivered may not be eligible for refund

6. Privacy and Data Protection

6.1 Personal Information

  • We collect and process personal information as described in our Privacy Policy
  • We implement appropriate security measures to protect your data
  • You have rights regarding your personal data as outlined in our Privacy Policy

6.2 Children's Privacy

  • We are committed to protecting children's privacy
  • We do not knowingly collect personal information from children under 13
  • Parents have control over their children's information

7. Prohibited Uses

You may not use our service to: - Create content that is illegal, harmful, or inappropriate - Violate any applicable laws or regulations - Infringe on the rights of others - Attempt to gain unauthorized access to our systems - Use automated systems to access our service without permission

8. Content Moderation

8.1 Content Review

  • We reserve the right to review and moderate content
  • Content that violates our guidelines may be removed
  • Repeated violations may result in account termination

8.2 Reporting

  • Users can report inappropriate content
  • We will investigate reports and take appropriate action

9. Service Availability

9.1 Uptime

  • We strive to maintain high service availability
  • We do not guarantee uninterrupted service
  • Maintenance and updates may temporarily affect service availability

9.2 Technical Requirements

  • You are responsible for ensuring your device meets our technical requirements
  • Internet connectivity is required to use our service

10. Limitation of Liability

  • Our service is provided "as is" without warranties
  • We are not liable for indirect, incidental, or consequential damages
  • Our total liability is limited to the amount you paid for the service
  • Some jurisdictions do not allow certain limitations, so these may not apply to you

11. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from: - Your use of the service - Your violation of these Terms - Your violation of any rights of third parties

12. Termination

12.1 Termination by You

  • You may terminate your account at any time
  • Termination does not relieve you of payment obligations

12.2 Termination by Us

  • We may terminate accounts that violate these Terms
  • We may suspend or terminate service for any reason with notice
  • Upon termination, your right to use the service ceases immediately

13. Changes to Terms

  • We may update these Terms from time to time
  • Changes will be posted on this page with an updated date
  • Continued use of the service constitutes acceptance of updated Terms
  • Material changes will be communicated via email or service notification

14. Governing Law

These Terms are governed by the laws of [Your Jurisdiction]. Any disputes will be resolved in the courts of [Your Jurisdiction].

15. Contact Information

If you have questions about these Terms and Conditions, please contact us:

  • Email: legal@vivalala.com
  • Address: [Your Business Address]
  • Phone: [Your Phone Number]

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

17. Entire Agreement

These Terms, along with our Privacy Policy, constitute the entire agreement between you and Viva Lala regarding the use of our service.

By using Viva Lala, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

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